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Need help with your order? Feedback? Nice things to say? Get in touch using this form, or the email address below!
Email: help.ggnatertot@gmail.com
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Terms & Conditions
Cancellation Policy
Cancellations are accepted on sealed product only, and only if order has not been completed or shipped yet. This means that you may cancel purchases prior to them being opened on the livestream. Once booster packs, or other sealed products, are opened - the
order may not be cancelled or refunded.
Refund Policy
Refunds are accepted on cancelled orders only, less the cancellation fee.
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Chargeback Policy
A chargeback is the the withdrawal or reversal of a processed payment. As stated in our above policies, refunds will only be given to successfully cancelled orders, returned sealed products, or items lost in transit. Refunds will not be given on ANY opened merchandise.
Any customer who initiates a chargeback against GGNaterTot for completed/opened orders or services rendered will be disputed to the fullest extent. In addition, any customer who files a chargeback, regardless of the reason or outcome, will be permanently suspended on all of GGNaterTot's platforms - including but not limited to: this website, Kick, Twitch, YouTube, TikTok, and Discord.
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Product Availability and Pricing
Products listed on our website may be out of stock or have limited availability. Prices are subject to change without notice.
Ordering and Shipping
Customers can select from various shipping options, including U.S. and International Card Shipping. Orders are processed and shipped as soon as possible after purchase, or at purchaser's discretion
Rewards
We offer a rewards program for customers. Make sure to sign up! Card trading options are available both during stream, and via Discord. Customers are encouraged to join our Discord community. We'd love to have you there!
By using our services, you agree to abide by these terms and conditions. We reserve the right to modify these terms at any time without prior notice.